Contact Us – Laugo Arms

GET IN TOUCH

We’re here to help! Please choose from the contact methods below and a member of our team will be happy to assist.

GENERAL INQUIRIES

USA

Please use the form below for all U.S. questions and comments regarding sales, product information, and more. Typical response time is 1-2 business days.

"*" indicates required fields

Name*

First Last

Email*

Enter Email Confirm Email

Phone

Message*

This field is for validation purposes and should be left unchanged.

INTERNATIONAL

Please use the form below for all international questions and comments regarding sales, product information, and more. Typical response time is 1-2 business days.

General Inquiries – International

"*" indicates required fields

Name*

First Last

Email*

Enter Email Confirm Email

Phone

Message*

Name

This field is for validation purposes and should be left unchanged.

TECHNICAL SUPPORT

USA

Please use the form below for all U.S. technical support inquiries and service requests. Typical response time is 1-2 business days.

Tech Support – USA

"*" indicates required fields

Name*

First Last

Email*

Enter Email Confirm Email

Phone*

State of Residence*

Please select the state in which you currently reside. (If you do not reside in a continental U.S. state, please use the International Tech Support form in the section below.)

Model & Kit*

Please enter the model name of the firearm you are inquiring about. Please include whether it was purchased as a Full Kit, Performance Kit, or RETRO.

Serial Number*

Please enter the serial number of the firearm you are inquiring about.

Dominant Hand*

Which hand do you grip your pistol with?

Purchase Location*

Please enter the name of the dealer or retailer where you purchased your Alien pistol. If you purchased directly from the Laugo Arms USA website, please enter “Laugo Arms USA”. If you purchased your pistol from another individual, please enter “private party sale”.

Purchase Date

Please enter the the month & year of purchase, if available.

Rounds Fired*

Please enter the approximate lifetime roundcount of your pistol.

Type of Ammunition*

Please enter the primary type and grain weight of ammunition used in this pistol. (If handloads, please indicate.)

Message*

OPTIONAL | Photo #1

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

OPTIONAL | Photo #2

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

OPTIONAL | Photo #3

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

Name

This field is for validation purposes and should be left unchanged.

INTERNATIONAL

Please use the form below for all international technical support inquiries and service requests. Typical response time is 1-2 business days.

Tech Support – International

"*" indicates required fields

Name*

First Last

Email*

Enter Email Confirm Email

Phone*

Country of Residence*

Please enter the name of the country in which you currently reside. (If you reside in the United States, please use the USA Tech Support form in the section above.)

Serial Number*

Please enter the serial number of the firearm you are inquiring about.

Purchase Location*

Please enter the name of the shop or distributor where you purchased your Alien pistol.

Purchase Date

Please enter the the month & year of purchase, if available.

Message*

OPTIONAL | Photo #1

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

OPTIONAL | Photo #2

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

OPTIONAL | Photo #3

Please upload a photo to help us understand the issue you’re experiencing.

Max. file size: 256 MB.

Phone

This field is for validation purposes and should be left unchanged.